Privacy Policy
Information We Collect
Contact Information: We may collect your name, email, mobile number, phone number, street, city, state, postal code, country, and IP address (for delivery purposes only).
Payment and Billing Information: We may collect your billing name, billing address, and payment method when you make a purchase. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner CC Avenue.
Information You Post: We collect information you post in a public space on our website or on a third-party social media site belonging to www.firstjoyy.com.
Demographic Information: We may collect demographic information about you, events you like, events you intend to participate in, tickets you buy, or any other information provided by you during the use of our website. We might collect this as part of a survey.
Other Information: If you use our website, we may collect information about your IP address and the browser you’re using. We might look at the site you came from, the time spent on our website, pages accessed, or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
How We Collect Information
- Directly from you: We collect information directly from you when you register for an event or make a purchase. We also collect information if you post a comment on our website or contact us via phone or email.
- Passively: We use tracking tools like Google Analytics, Google Webmaster, browser cookies, and web beacons to collect information about your usage of our website.
- From third parties: For example, if you use an integrated social media feature on our website, the third-party social media site will give us certain information about you, including your name and email address.
Use of Your Personal Information
- To contact you: We may use the information you provide to contact you for confirmation of a purchase or for promotional purposes.
- To respond to your requests or questions: We may use your information to confirm your registration for an event or contest.
- To improve our products and services: We may use your information to customize your experience with us, including displaying content based on your preferences.
- To analyze site trends and customer interests: We may use your information to make our website and products better.
- For security purposes: We may use information to protect our company, customers, and website.
- For marketing purposes: We may send you information about special promotions, offers, new features, or products. These might include our own or third-party offers.
- For transactional communications: We may send you emails or SMS about your account or purchases.
- As otherwise permitted by law.
Sharing of Information with Third Parties
- With vendors: We share information with vendors who help us manage our online registration process, payment processing, or other services. Some vendors may be located outside India.
- With event organizers: We may share your information with event organizers and other parties responsible for fulfilling purchase obligations.
- With business partners: We may share your information with third parties who sponsor events or operate venues where we hold events.
- To comply with the law: We may share information to respond to court orders, subpoenas, or government requests.
- With successors to our business: If part of our business is sold, we may share customer information as part of the transaction.
- For other reasons not described in this policy: We will notify you before doing this.
Email Opt-Out
To stop receiving our promotional emails, please email contact@firstjoyy.com. It may take about ten days to process your request. Even if you opt out of receiving marketing messages, we will still send you transactional messages about your purchases.
Third-Party Sites
If you click on links to third-party websites, you may be directed to websites we do not control. This policy does not apply to the privacy practices of those websites. Please read the privacy policies of other websites carefully. We are not responsible for these third-party sites.
23 First Floor, Nilkanth Park,
Near Tulsi Chowk, OBB Lotus Heart,
Dabholigam, Katargam, Surat – 395004
Phone: +91 83473-41404
Email: contact@firstjoyy.com
If you have any questions about this Policy or other privacy concerns, you can also email us at contact@firstjoyy.com.
Updates to This Policy
This Privacy Policy was last updated on 10-03-2024. From time to time, we may change our privacy practices. We will notify you of any material changes to this policy as required by law and post the updated version on our website. Please check our site periodically for updates.
Jurisdiction
If you choose to visit our website, your visit and any disputes over privacy are subject to this Policy and the website’s terms of use. Any disputes arising under this Policy shall be governed by the laws of India.